Pricing

Frequently Asked Questions

The only agentic platform that actually works for your business. Train your AI on your exact data, connect WhatsApp, Telegram, or your website, and turn conversations into real actions. No hidden costs—simply bring your own OpenAI key and maintain full control.

Yes, Ainisa is designed to be user-friendly and accessible to users with varying levels of technical expertise. The platform has a intuitive interface that makes it easy to navigate and use its various features.

Absolutely! Ainisa is a versatile platform that can benefit businesses of all sizes, from small startups to large enterprises. Its AI-powered content generation capabilities can streamline content creation processes, save time and resources, and enhance overall productivity.

What is BYOK (Bring Your Own Key)?

BYOK means you provide your own API key from OpenAI or Anthropic.

How it works:

  1. Create an account at OpenAI.com or Anthropic.com
  2. Generate an API key (takes 2 minutes)
  3. Add it to your Ainisa dashboard
  4. Your chatbot uses your key for AI responses

Benefits:

  • You pay OpenAI/Anthropic directly (typically $3-20/month)
  • You control your spending
  • You choose which AI model to use (GPT-4, Claude, etc.)
  • No markup - you pay wholesale prices

Do I need technical knowledge to set this up?

Basic technical knowledge is helpful but not required. We provide:

  • Step-by-step documentation
  • docs.ainisa.com
  • Email support (48-hour response)

You should be comfortable with:

  • Creating API accounts
  • Copy/pasting API keys
  • Basic platform navigation

What AI models are supported?

  • OpenAI: GPT models
  • Anthropic: Claude Sonnet, Claude Opus
  • More models added regularly

How much do API costs typically run?

Typical usage for small-medium businesses:

  • Light use (100-500 messages/month): $1-2/month
  • Medium use (1,000-3,000 messages/month): $3-10/month
  • Heavy use (5,000-10,000 messages/month): $30-50/month

You pay OpenAI/Anthropic directly - not us.

How does WhatsApp integration work?

We are an official Meta Technology Provider with Embedded Onboarding.

Setup process:

  1. You need a Meta Business Account (free)
  2. One-click connection via Meta's OAuth
  3. Select your WhatsApp Business number
  4. Done!

No manual webhook configuration like other platforms.

Do I need WhatsApp Business API?

Yes. You need:

  • Meta Business Manager account
  • WhatsApp Business API access (free tier available)
  • Verified business profile

We provide documentation for setup.

What if my Meta account gets banned?

You are responsible for following Meta's policies. If Meta bans your account for spam or policy violations, Ainisa is not liable.

Our role: Provide the integration platform

Your role: Follow Meta's messaging policies

Can I use personal WhatsApp?

No. You need WhatsApp Business API, not the regular WhatsApp app.

What businesses is this best for?

Perfect for:

  • E-commerce stores (order status, FAQs)
  • Service businesses (appointment booking, inquiries)
  • SaaS companies (customer support, onboarding)
  • Digital agencies (managing multiple client chatbots)
  • Local businesses (restaurants, clinics, shops)
  • Enterprise companies

Not ideal for:

  • Businesses requiring phone support
  • Non-technical users who need full done-for-you setup

 

Can I use this for multiple websites?

Yes! Each AI agent can be deployed to:

  • Unlimited websites (if you own them)
  • Multiple social media channels
  • Different WhatsApp numbers

Can I use this in languages other than English?

Yes! Supports 8 languages:

  • English
  • Azerbaijani
  • Russian
  • Turkish
  • German
  • French
  • Spanish
  • Chinese

AI responses support 100+ languages (via OpenAI/Anthropic).

What do I need to get started?

Required:

  1. OpenAI or Anthropic account (free to create)
  2. API key from OpenAI/Anthropic
  3. Your business documents/FAQs to train the chatbot
  4. Website or social media channels to integrate

Optional:

  • Meta Business Account (for WhatsApp/Facebook/Instagram)
  • Team members to invite

How long does setup take?

Basic setup: 15-30 minutes

  • Create account
  • Add API key
  • Upload training documents
  • Customize responses

Full deployment: 1-2 hours

  • Configure all channels
  • Set up WhatsApp/Facebook/Instagram
  • Customize branding
  • Test thoroughly

Is training required?

No formal training, but we recommend:

  1. Watch our setup tutorial (15 min video)
  2. Read the getting started guide
  3. Test your chatbot before going live

Can I get help with setup?

Yes:

Paid option: We may offer setup assistance for an additional fee.