Pricing

Yes. Ainisa is designed to be easy to set up and use, even if you don't have technical expertise. You can create an AI agent, add your business knowledge, connect your channels, and start automating customer conversations without coding. More advanced options such as API connections, custom tools, and workflows are also available when you need them.

Yes. Ainisa can be used by businesses of different sizes, from solo founders and small businesses to growing companies, agencies, and larger teams. Plans scale by the number of AI agents, monthly AI responses, and team members, so you can choose a plan based on your business needs. You can also start with the free plan and upgrade as your business grows.

Do I need technical knowledge to use Ainisa?

No. Ainisa is designed to be easy to set up and use, even if you don't have technical expertise.

Ainisa provides ready-made templates that make it easy to create AI agents for common business use cases. You can choose a template, add your business knowledge, connect your channels, and start automating customer conversations without coding.

If a template doesn't fit your needs, you can create an AI agent for a different industry or customize how your agent behaves using prompts. Some basic prompt engineering knowledge can be helpful for more advanced customization, but it is not required.

You can also use tools like ChatGPT or Claude to help you write or improve prompts. Simply describe what you want the AI agent to do, ask for help creating the prompt, and then add or adjust it in Ainisa.

More advanced features such as API connections, custom tools, and workflows are also available if you need them, but they are not required for basic use.

We provide:

• Ready-made AI agent templates
• Step-by-step documentation
• Documentation at docs.ainisa.com
• Email support

In short: you don't need technical or AI expertise to get started with Ainisa. You can start with a ready-made template and gradually customize your AI agent as your needs grow.

How does WhatsApp integration work?

We are an official Meta Technology Provider with Embedded Onboarding.

Setup process:

1. You need a Meta Business Account (free)
2. One-click connection via Meta's OAuth
3. Select your WhatsApp Business number
4. Done!

No manual webhook configuration like other platforms.

Do I need WhatsApp Business API?

Yes. You need:

• Meta Business Manager account
• WhatsApp Business API access (free tier available)
• Verified business profile

We provide documentation for setup.

What if my Meta account gets banned?

You are responsible for following Meta's policies. If Meta bans your account for spam or policy violations, Ainisa is not liable.

Our role: Provide the integration platform

Your role: Follow Meta's messaging policies

Can I use personal WhatsApp?

No. You need WhatsApp Business API, not the regular WhatsApp app.

What types of businesses is Ainisa best for?

Ainisa can be used by businesses across different industries, especially those that receive regular customer questions, inquiries, leads, or appointment requests.

Great for:

• Dental and medical clinics — patient inquiries, FAQs, lead capture, appointment booking
• Beauty and wellness businesses — service information, customer inquiries, lead capture, booking
• Restaurants — menu questions, customer inquiries, reservations
• E-commerce businesses — product questions, FAQs, customer support
• Service businesses — inquiries, lead qualification, appointment booking
• Agencies — building and managing AI agents for multiple clients
• Other businesses that want to automate customer communication and routine tasks

Ainisa is especially useful when your business receives repetitive questions or needs to respond to customers quickly, capture leads, or manage bookings automatically.

May require additional setup:

• Businesses that primarily rely on phone calls rather than messaging
• Businesses with highly complex or highly customized workflows
• Businesses that want a completely done-for-you setup may benefit from Ainisa's setup service

Can I use Ainisa for multiple websites?

Yes. You can create multiple AI agents and deploy them across your websites and customer communication channels, depending on your plan and setup.

You can use Ainisa with:

• Multiple websites
• Social media and messaging channels
• WhatsApp numbers
• Different AI agents for different businesses, brands, or use cases

The number of AI agents and other limits depend on your Ainisa plan.

Can I use Ainisa in languages other than English?

Yes. Ainisa's interface and core platform support 8 languages:

• English
• Azerbaijani
• Russian
• Turkish
• German
• French
• Spanish
• Chinese

Your AI agents can also communicate with customers in many additional languages, depending on the AI model you use.

This means you can build an AI agent for a multilingual business and communicate with customers in the languages they prefer.

What do I need to get started?

Getting started with Ainisa is simple. You don't need an OpenAI or Anthropic account or your own API key.

You need:

1. An Ainisa account
2. Your business information, such as services, FAQs, policies, or other relevant content
3. The website or messaging channels where you want to use your AI agent

Optional:

• A Meta Business Account for supported Meta channels such as WhatsApp, Facebook, and Instagram
• Additional team members, depending on your plan

You can also start with one of Ainisa's ready-made AI agent templates and customize it for your business.

How long does setup take?

The basic setup can usually be completed in a few minutes.

Basic setup includes:

• Create your Ainisa account
• Choose an AI agent template or create your own
• Add your business knowledge
• Customize your AI agent
• Connect your preferred channels

More advanced setups may take longer depending on the number of channels, integrations, custom workflows, and the complexity of your business.

Is training required?

No formal training is required.

Ainisa provides ready-made AI agent templates, so you can get started without building an agent from scratch.

We recommend:

1. Choose a template that fits your business
2. Add and review your business knowledge
3. Test your AI agent before going live
4. Customize its behavior if needed

Can I get help with setup?

Yes. We provide:

• Comprehensive documentation
• Step-by-step guides
• Video tutorials on the Ainisa YouTube channel
• Email support
• An AI assistant trained on Ainisa's technical documentation and platform information

If you have a question about how Ainisa works or how to use a specific feature, you can also ask the Ainisa AI assistant directly. It is trained on technical information about the Ainisa platform and can help answer your questions when you need assistance.

If you need more hands-on help, Ainisa also offers setup assistance as a paid service.