Automate patient inquiries, appointment booking, and FAQs across WhatsApp, Instagram, Facebook, Telegram, and your website. The Ainisa AI Agent answers in 8 languages using your clinic's own knowledge base - available 24/7, GDPR-ready, and built to support your reception team, not replace your doctors.
See this use case in action. Chat with the AI agent below to experience how it understands questions, handles real conversations, and delivers results — just like it would for your business.
Every day, your reception team answers the same questions:
When reception is busy with patients, phone calls, and paperwork, replying to every WhatsApp, Instagram, or website message right away isn’t always possible. After hours, many messages go unanswered until the next day — and patients often book with another clinic instead.
An AI Agent handles these routine conversations automatically — even when your team is busy or the clinic is closed — so your staff can focus on the patients who need human attention.
Don’t just read about it. Ask the agent a real question, just like a patient would:
This live demo runs on Ainisa and answers instantly across every connected channel. After you book an appointment in the demo, you can open the public spreadsheet further down the page to confirm it was received.
Opening hours, consultation fees, insurance, services, parking, location, and more — answered accurately and instantly, using your clinic’s own information.
Patients can check available times and book without calling reception. The agent collects the required details and can reschedule or cancel when configured.
When a patient isn’t sure who to see, the agent asks a few questions and guides them to the right department and specialist before booking.
When a conversation needs a person — a sensitive case, a complex request, anything out of scope — the agent transfers it to your reception team.
A patient shouldn’t have to call your reception desk just to find an available time. The AI Agent can guide the whole process inside the conversation:
In this demo, every appointment is saved to a public Google Sheet so you can instantly verify that the booking was received:
In a real deployment, appointments can be connected to the tools your clinic already uses — Google Calendar, Calendly, your CRM, hospital or clinic management software, or a custom API. The workflow is configured around how your clinic already works.
Patients don’t always know which specialist they need. Instead of showing a plain list of departments, the AI Agent asks a few simple questions and helps the patient choose the right doctor before booking.
It can share details such as:
Patients can reach your clinic wherever they already contact you. The same agent uses the same knowledge and conversation logic across every connected channel.
Your reception desk has working hours. Your AI Agent doesn’t. Patients can ask about doctors, check insurance, or book an appointment in the evening, on weekends, or on holidays — and every conversation becomes a chance to help a patient instead of losing one.
Your team stops answering the same questions about hours, prices, and insurance all day long.
Patients get an answer in seconds, even outside business hours.
Patients can move toward booking instead of waiting for a reply that may come too late.
Your staff focuses on the people in front of them and the cases that need human attention.
Your clinic already has the information. The AI Agent turns it into an assistant that answers patients accurately — in their own language. Doctor profiles, services, prices, insurance details, policies, and FAQs can all become part of its knowledge base.
When the answer isn’t in your information, the agent doesn’t invent one — it hands the conversation to your team instead.
The knowledge base used in this demo is public and available in all 8 supported languages, so you can see exactly what the agent draws on:
Clinic FAQ documents:
Doctor information documents:
Healthcare requires trust. The AI Agent is built for administrative and informational conversations only. It does not diagnose conditions, prescribe medication, or give medical advice. When a conversation calls for professional judgment, the patient is directed to your team.
Safeguards built into every Ainisa medical deployment include:
Patient data sensitivity is treated as a core requirement. Ainisa is built to support GDPR-ready deployments, with practices that include:
For clinics operating under additional national regulations, our implementation team can configure data handling, retention, and channel choices to match your local requirements.
Ainisa uses a transparent subscription model with a free trial, and a BYOK approach that lets you control LLM costs by using your own API keys. Plans, included message volumes, integrations, and add-ons are listed on the pricing page.
Ainisa is a no-code platform — no technical team required.
Not every clinic has the time or technical resources to configure an AI Agent from scratch.
If you prefer, our implementation team can build everything for you.
Our team offers a paid AI Agent setup service where we build a fully customized AI Agent for your clinic.
Our implementation service may include:
This lets you start using your AI Agent much faster, configured according to your clinic’s requirements.
See how other industries use AI Agents to automate conversations, answer questions, and manage bookings:
Build a custom AI chatbot for your business in minutes. No code required, free to start, and ready to deploy across WhatsApp, Instagram, your website, and more.
